Information We Collect
We may collect the following types of personal information from you,
Personal Details: Name, email address, phone number, address, and nationality
Travel Preferences: Tour choices, dates, destinations, special requests
Payment Information: Billing address and transaction details (Note: we do not store your full card information)
Technical Information: IP address, browser type, device type, and browsing behavior via cookies and analytics tools
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How We Use Your Information
We use your information to:
Process bookings and reservations
Provide personalized travel services and itineraries
Communicate booking confirmations, updates, or promotional offers
Improve our website functionality and customer experience
Comply with legal and regulatory obligations
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Sharing Your Information
We may share your information with:
Trusted third-party partners such as hotels, tour operators, and transport providers—only as necessary to fulfill your travel bookings
Service providers who help us operate our business (e.g., payment gateways, email marketing tools)
Legal authorities, if required by law
We do not sell or rent your personal data to third parties.
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Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
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Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw consent or opt out of marketing communications at any time
Request a copy of the data we hold about you
To make such requests, please contact us at info@ceylonchase.com
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Cookies
Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain site functions.